Navigating the Selection of a Roofing Contractor: 15 Critical Inquiries

Choosing the right roofing contractor is a decision that holds significant weight in the maintenance, repair, or renovation of your home. The integrity of your roof impacts not only the safety and security of your dwelling but also its overall aesthetic and market value. To assist homeowners in making an informed choice, this guide presents 15 essential questions to ask potential roofing contractors, ensuring a partnership that is both trustworthy and aligned with your roofing needs.

Comprehensive Evaluation of Potential Roofing Contractors

1. Company’s Longevity and Stability

Inquire about the duration and stability of the roofing company’s operation. A business that has weathered the industry for a considerable period typically signifies reliability and a solid track record of quality service.

2. Licensing Verification

Confirm the contractor’s licensing status through the North Carolina Licensing Board for General Contractors. A valid license is a fundamental requirement, reflecting the contractor’s adherence to state regulations and standards.

3. Insurance Coverage

Ensure the roofing company carries comprehensive insurance, including Worker’s Compensation and General Liability Insurance. This protects you from liability in the event of accidents or damage during the project.

4. Reputation and Awards

Investigate the contractor’s reputation, particularly looking for an A+ rating with the Better Business Bureau and any industry awards. These accolades indicate a commitment to excellence and customer satisfaction.

5. Specialization and Expertise

Discuss the contractor’s specialties, including the types of roofs they repair and install. A versatile contractor with experience in various roofing materials, from asphalt shingles to metal roofs, offers a broader range of solutions to meet your specific needs.

6. Warranty Offerings

Understand the warranties provided, which should cover both labor and materials. The duration and comprehensiveness of these warranties can significantly impact your long-term satisfaction and the roof’s performance.

7. Old Roof Removal Practices

Clarify whether the contractor will remove the old roof. This step is crucial for inspecting the underlying structure and ensuring a clean, optimal base for the new installation.

8. Landscaping and Property Protection

Ask about measures to protect your landscaping and property during the project. Effective debris management and minimal disturbance to your property are marks of a considerate and professional contractor.

9. Installation Techniques

Inquire about specific installation techniques, such as the number of nails used per shingle, to gauge the contractor’s commitment to quality and durability in their work.

10. Material Quality

Discuss the quality of materials used. Opting for premium brands and products enhances the longevity and performance of your roof.

11. Consistency in Material Brands

Ensure that all materials for a complete roofing system come from the same manufacturer. This consistency guarantees compatibility and maximizes the effectiveness of your roof.

12. Use of Subcontractors

Determine if the work will be performed by the company’s own team or subcontracted. Direct oversight by the contractor ensures quality control and accountability.

13. Job Site Management

Understand how the contractor manages the job site, especially at the end of each day. A clean and organized site reflects professionalism and respect for the homeowner’s property.

Partnering with Roof Xpress

When selecting a roofing contractor, it’s essential to choose a partner who not only answers these questions satisfactorily but also demonstrates a genuine commitment to your project’s success. Roof Xpress, located in Greensboro NC, embodies these principles, offering expert roofing services backed by years of experience, a dedication to quality, and a deep understanding of homeowners’ needs.


The process of selecting a roofing contractor is critical, requiring thorough vetting and clear communication. By asking these 15 questions, homeowners can confidently identify a contractor who meets their standards for quality, reliability, and customer service. Roof Xpress stands ready to exceed these expectations, ensuring your roofing project is executed with the utmost professionalism and care.